Dyson Vacuums? Matt is your man at Max-Vacuum!

I recently had to buy a new vacuum as I had surely killed my original and beloved purple (DC07) Dyson Animal vacuum. Golden fur can really be something else, no matter the vacuum, and I had not been the best at taking care of my Dyson, never having cleaned the filter (out of sheer stupidity and never reading the manual thoroughly).

Well, I went online to check out the prices and several places had the same deal, all authorized dealers, free shipping, best price guarantee, yadda yadda. But, the tricky part was understanding just what model to get as there were so many new improvements and changes. And, these vacuums are not cheap. But, trust me, there is no other brand to buy these days. Ask any dealer and they will tell you that the return level on these vacuums is unbelievably low at much less than 1%.

I found only one guy who was actually willing to be honest with me. He talked me into buying a less expensive model, in fact, if you can believe that. And, his website had a buying guide that you can find at no other that answers questions that actually make sense and are important. Below, is just part of his special guide. It is really much more as it discusses each special aspect of each vacuum so that you can weigh out the positives and negatives.

If I have a pet do I need to buy an “Animal” Model?
No. When Dyson first started selling in the US they only had two models. The DC07 All Floors and the DC07 Animal. The only way back than to get the popular Mini Turbine tool, which is great at removing pet hair from furniture, was to purchase the Animal model. Now you can purchase the Mini Turbine tool separately for any Dyson upright.

Than why do some websites and salesman say I need the animal if I have pets?
We can think of only two reasons they would say this. They do not understand the product or they are trying to influence you into buying a more expensive model.

But, honestly, I really needed to do my reading and then talk to Matt, the owner at Max-Vacuum to really understand just what model to buy. So, my recommendation is not to do the online ordering there first. Google Dyson and find the best prices out there. Then, with that price in hand personally call Matt at 1-800-450-0147. Tell him that Rochelle from the Land of PureGold Foundation sent you and that you want the same kind of help that she got in determining the best model to buy.

IF I HAD NOT CALLED MATT, I WOULD HAVE BOUGHT THE WRONG MODEL. And, that is with all my reading and previous knowledge as a Dyson owner.

Even with a highly shedding Golden (my Alfie boy) and shedding kitty, it turned out that the best model for me was not the animal model. I got the DC25, after Matt helped me weigh out all the options. It is $100 less than the animal model, and lots lighter. And, it didn’t have all the attachments, the same attachments that I never once used from my previous animal model lol.

But, let him help you decide what YOU need. And, then buy from him because the service could not be better. Oh, and just in case you think I am making something out of this deal, think again. There is no affiliate program and Matt is not paying me to make this recommendation. I am just wanting to pass on some valuable shopping information that can benefit all my fellow animal pals.

Matt is an animal lover himself with dogs and cats of his own and he has had the Dyson forever and tested out all kinds of models. He told me that if he does get lots of sales from folks identifying themselves as coming from our foundation, he may be able to donate a vacuum next year for us to have a special raffle or to give to a needy organization of my choice. That would be a nice thing to do, but trust me, it is not the reason for my raving about the guy and his business. When you find someone who is genuinely honest and wants to make a living but also do it with a conscience, it’s just a great feeling to spread the news to others so that they can benefit as well.

Oh, btw, I love love love my new DC25 vacuum. The first thing I did after it arrived and I put it together (3 snapping parts), was to try it out. I even used the cool wand to do the oh-so-furry carpeted steps. Then, I called Matt and somewhat out of breath told him I loved it. Of course, I told him I had to try it and that it worked great. But, I did admit that I did not love it enough to want to vacuum the entire house like those loony tunes on the tv commercials who are laughing with glee as they clean.


9 thoughts on “Dyson Vacuums? Matt is your man at Max-Vacuum!

  1. Thanks for the info! I have the purple animal Dyson vacuum and I have a problem in that my goldens’ gorgeous long, soft hair gets caught on the roller/brush and I have the frustrating and difficult task of peeling the dog hair off the roller/brush. My vacuum is new and I’ve always had this problem intermittently.

    Any thoughts and/or suggestions would be very much appreciated! Does anyone else have this difficulty? Thanks!

  2. I have the same issue and it will happen with every vacuum, despite the brand or model. I brought it up to Matt and he knew all about it. After I vacuum awhile I just turn over the vacuum and get out a pair of scissors and cut through the strands that have wrapped around the brush. Then I easily pull them out.

  3. hello

    thanks for all this re: dyson.. i have at the moment 2 dyson’s one dc03, which i keep for upstairs, although an older model its really quite good.. but for the main use i have the dyson animal, and boy is this heavy… and also its giving up life after coping with 2 goldens in the house.. so i am looking for another, and find this info. really helpful.. thinking of the dc25 now i have read about it.

    thanks all
    Lesley X

  4. Lesley, this dc25 is so light and easy to get around, and it actually gets under areas my other Dyson never could even attempt. It does have a smaller canister as it is a lighter unit, but that is okay because the positives of its being lighter and having the nifty band for doing steps is more than worth it. It only takes a second to lift the hose from the holder to vacuum stairs, something I never could do easily with my older animal Dyson. And, those steps get furry so fast.


  5. Thank you so much for the info… I have been debating on buying a dyso since my build in is not very powerful and with one Golden and 4 Aussies, we have a ton of fur. I have all hardwood floors but carpeted stairs. I’m hoping that this would be the right model for me. I’m up in Canada so I doubt Matt will be the guy for me to call. Thanks again.


  6. Hi Rochelle,

    We have a purple Dyson Animal Ball Vacuum–not sure what its model number is.

    We like it a lot, but it’s not perfect. Maybe some of these issues don’t exist in the yellow models?

    1. Ours is heavy. Moving it between floors is difficult.

    I’m recovering from a back injury. My wife has a physical limitation too, so she can’t easily do this either. I guess maybe we’ll have to buy two more vacuums?

    2. The hose is far too short to easily clean a flight of stairs, regardless of whether or not one extends the metal wand. It feels like I have to wrestle with the vacuum to get the working end of the hose to the dirt. What were they thinking? (See the Hoover Windtunnel 2 for a better hose design)

    3. If you use the vacuum without the beater bar–on a hardwood floor, for example–EVERY TIME you turn the vacuum off and back on you have to remember to take the second step to also turn off the beater bar, because the beater bar is turned on by default. I can’t imagine why this simply couldn’t have been a two position switch so the beater bar could be left off until you want it on again.

    It’s not just the inconvenience of this that annoys me. The reason I want the beater bar off is to avoid damaging my floors…I don’t appreciate having the beater bar turn on for a few seconds until I can get the button pressed–over, and over, and over…

    If Dyson has addressed these issues, that would be very GReat news. The basic functionality of the machine is great. I love how easy it is to empty the fur canister. ;^)

    Have a Golden day!

  7. Tess, call Matt and see if he ships to Canada. Kevin, call Matt and go over every one of these concerns. I think you will be surprised. And, mine is not heavy to lug around and now it is a breeze to do the steps with the wand.

  8. i just bought the same vacuum – question: when you say that getting the hair off the steps is a breeze are you using the stair tool or the min turbine tool? I’m confused b/c some sites (including the one you quote) say that the turbine tool fits all uprights, but i’ve also read it doesn’t fit the 25 and the dyson site doesn’t list it as compatible either.

    i was all ready to buy the thing too.

    of course, it’s a nonissue if you are cleaning your steps with the regular stair tool included…

    thanks for your input.

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